Customer service

Contact Support

Bungrua customer service is available to help with orders, payments, cancellations, returns, refunds, seller issues, delivery questions, and account problems. When contacting support, please provide your order number, product name, and a clear explanation of the issue. You may also upload images or videos if they help explain the problem. Customer service may review your order details, payment status, delivery status, seller information, and previous chat history to help resolve the issue. Do not share OTP, UPI PIN, card PIN, banking password, or private payment credentials in chat.

Use live customer service chat

Support is handled through one-on-one chat so customer service can see your account, orders, payment status, images, videos, and previous messages in one place.

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